Refund Policy
Have Any Questions About Our Refund Policy?
Read Our Refund Policy Below!
We offer refunds for products or services that meet the following criteria: they must be unused, unopened, and returned within 30 days from the purchase date. In case of services, we provide a refund only if the service has not yet been rendered.
To request a refund, please contact our customer service department at [customer support email/phone number] within the eligibility period. Make sure to include your order number and reason for the refund request.
Once we receive your refund request, we will review your case and inform you of the decision. If approved, we will process the refund within 7-10 business days via the same payment method used for the purchase.
Some items may be non-refundable due to their nature, including but not limited to digital downloads, gift cards, and customized products. Please refer to the product page for specific refund exclusions.
For services, a refund will only be provided if the service was not delivered or if you cancel within 24 hours of booking. If the service has been partially provided, a prorated refund may be issued.
